Privacy Policy

Draft for review. This document has not yet been reviewed by a legal adviser and may change.

Who we are

This website is operated by Innatus, a privately owned business group with registered companies in South Africa and Mozambique. In this policy, "Innatus", "we" and "us" refer to these companies. You can contact us about privacy at info@innatus.co.

What we collect

When you use our enquiry form we collect the information you provide: your name, company, position, email address, country, the nature of your enquiry and your message. We do not ask for sensitive personal information and ask that you do not send it.

Our hosting provider automatically processes technical data such as IP address and browser type to deliver and secure the website.

If analytics is enabled and you accept analytics cookies, we use Google Analytics to understand, in aggregate, how the site is used. Analytics cookies are not set unless you accept them, and you can change your choice at any time through "Cookie settings" in the footer.

Why we use it

We use your information to respond to your enquiry, to manage any business relationship that follows, and to keep the website secure and working well. We do not sell personal information and we do not use it for unrelated marketing without your consent.

Who we share it with

We share information only with service providers that help us run this website and handle email, such as our hosting and email delivery providers, and only as far as needed. Some of these providers may process information outside South Africa or Mozambique. Where that happens, we take reasonable steps to ensure it is protected to an adequate standard.

How long we keep it

We keep enquiry information for as long as needed to respond and to manage any resulting relationship, and then delete it, unless the law requires us to keep it longer.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or object to how we use it. Contact us at info@innatus.co. If you are in South Africa and are not satisfied with our response, you may complain to the Information Regulator.

Security

This website is served over an encrypted connection. We take reasonable technical and organisational measures to protect personal information, but no method of transmission over the internet is completely secure.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.